How to add more attempts for a delegate

The Fail Results shows all the delegates who have failed this course and notes the number of attempts they have left. You can provide them with more chances under the More Attempts column should they request more, and you approve it.
The other two sections show the delegates who have passed the course and those that are still taking the course, e.g. are midway through and have not submitted their results.

Still, looking for further information? 

Email us at support@phew.org.uk and we will be able to give further clarification on any questions.