This article outlines how evaluation notifications are triggered for event delegates and related stakeholders.
Post-Event Evaluation Notification
A post-event evaluation email is automatically sent to the delegate once they have been marked as completed on the Session booking.
Reminder Notifications
If the delegate has not completed the evaluation:
-
A reminder is sent 7 days after the initial notification.
-
A second reminder is sent 14 days after the initial notification.
Additional Evaluation Notification
If they are set up, notification will also be sent for the following Evaluation stages:
- Post Event Stage Two
- Post Event Stage Three
- Line Manager Stage
Notifications for these evaluations are triggered based on the Notification Duration (days) settings in the Evaluation settings.
This can be configured in 10-day intervals from 10 up to 180 days. The notification is then triggered, this number of days after the Post-Event evaluation.
Reminder Notifications for Stages and Line Managers
If the delegate has not completed the evaluation:
-
A reminder is sent 7 days after the initial notification.
-
A second reminder is sent 14 days after the initial notification.
Summary of Notification Timing
| Evaluation Stage | Initial Notification Trigger | Reminders |
|---|---|---|
| Post event | When Bookings page is marked as completed | 1. 7 days 2. 14 days |
| Stage 2 | Dependent on Notification Duration (days) setting. | 1. 7 days 2. 14 days |
| Stage 3 | Dependent on Notification Duration (days) setting. | 1. 7 days 2. 14 days |
| Line Manager | Dependent on Notification Duration (days) setting. | 1. 7 days 2. 14 days |
Note: There are no automated emails for the Pre-Booking evaluations as these are completed at the point of booking.